Frequently asked questions
How does the shadow effect work?
Place a tealight in the base behind the cut-out silhouette, then set the holder on a shelf, mantel or table a short distance from a wall. The light projects an enlarged silhouette onto the wall. Closer to the wall means a sharper, smaller shadow; further away means larger and softer.
Does a candle come with it?
No. Each order includes one shadow candle holder. Tealights are not included, so you can choose the type you prefer.
Which candle should I use?
We recommend a battery-operated LED tealight. It is safe around children and pets, it will not blow out, and it produces a steady shadow that photographs well. Real flame candles also work if you follow standard candle safety.
Is it safe?
These are decorative items. If you use a real flame, follow the candle manufacturer's instructions, keep the holder away from curtains and other flammable materials, keep it out of reach of children and pets, and never leave a lit candle unattended. An LED tealight avoids all of these concerns.
How big is it?
The holder is approximately 14.5 × 7 cm (5.7 × 2.8 in). The projected shadow is much larger and its size depends on how far the holder sits from the wall.
Can I order different designs together?
Yes, and we encourage it. There are eight designs and they look best as a group. Volume savings apply automatically at checkout — mix and match any designs you like:
- Buy 2 and save 15%
- Buy 3 and save 20%
- Buy 5 and save 25%
How long does shipping take?
Orders are processed in 1–3 business days and delivered to the United States in 5–11 business days, so roughly 6–14 business days in total. Shipping is free on every order.
Will it arrive before Halloween?
Order by October 15 and your order should arrive before October 31. We recommend ordering earlier if you can, since carriers get busier as the season peaks.
Where do you ship from?
Orders are dispatched from our overseas fulfilment partner's warehouse. Every order is sent with tracking, which we email to you once the parcel is on its way.
Will I pay customs or import fees?
Any customs duties or import charges, where they apply, are the responsibility of the recipient unless stated otherwise at checkout.
What if it arrives damaged?
Email support@shadowhaunt.com within 30 days of delivery with a photo, and we will send a free replacement or a full refund. You will not be asked to pay return shipping.
Can I return it if I change my mind?
Yes. You can request a return within 30 days of delivery as long as the item is unused and in its original packaging. Email us first for the return address. See our full refund policy for details.
How do I contact you?
Email support@shadowhaunt.com. We reply to every message within 1 business day.
Shop all eight designs